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Zeta Joint Cards

How long will it take to receive our cards?

We will ship both you and your partner a Zeta Mastercard®️ Debit Card within 7-10...

Can we use our Zeta card in other countries?

Your Zeta Mastercard®️ Debit Card can be used anywhere that Mastercard is accepte...

How soon will we receive our Zeta Joint Cards?

I just funded my Zeta Joint Account! How long until both our Zeta Mastercard Debi...

What if either of our Zeta Joint Cards are lost, stolen or damaged?

No problem at all! You can freeze and request a new card directly from the Zeta J...

How do we activate our Zeta Joint Cards?

To activate your brand new Zeta Joint Card, simply head on over to the app! First...

How do we reset the PIN for our Zeta Joint Cards?

You can reset the PIN for your card directly from the Zeta Joint Cards app! First...

Can we use our Zeta Joint Cards outside the United States?

You can use your Zeta Joint Mastercard Debit Cards anywhere Mastercard is accepte...

How long does it take to get a refund?

Merchandise returns can typically take 2-4 business days(sometimes longer) to app...

What ATMs can we use with our Zeta Joint Cards?

As a Zeta Joint Cards account holder, you can access your money via any of the 55...

Why is there a hold on one of my transactions?

Some vendors, like hotels and gas stations can hold funds when you swipe your car...

How do I use Apple Pay?

Can I use Apple Pay outside of the United States?    As long as you're making a p...

Why do I see different bank names?

Great question! Zeta Joint Cards is not a bank but rather, a great banking experi...

Virtual Cards

Want to stay super safe while online shopping? Or maybe you forgot your wallet at...