Get answers to your questions

Profile & Settings

How do I change or update our personal information?

Contact your Zeta Concierge to update your email, street address, or phone number...

How can we each setup and manage our notifications?

You and your partner each have the option to opt-into notifications when you firs...

Can one of us close the account without the other one knowing?

Because your Zeta Joint Account is legally owned by both you and your partner, ei...

How do I find my Zeta Joint Account number and routing information?

You can find your Zeta Joint Account routing and account information in the  Move...

Will we receive account statements from Zeta?

Yes, we provide all of our customers with paperless monthly statements via email ...

Why are my notifications delayed on my Android phone?

There are a few reasons why your notifications might be slow to arrive if you are...