Terms of Use

Updated December 2018

These Terms of Use govern your access to and use of our website at www.askzeta.com and our mobile apps on Apple and Google Play. By accessing our website or our web and mobile apps, you agree to be bound by these Terms of Use and our Privacy Notice, and abide by their terms and conditions. If you do not agree to these Terms of Use, do not access or use the website, our mobile apps or any of its features.


Our website and/or our web and mobile apps and their interactive features are intended solely for users who are at least 18 years of age and reside in the United States or Canada. By creating an online account on the website, our web or mobile apps and accessing its features, you represent and warrant that you have the right, authority, and capacity to enter into these Terms of Use and that you meet all eligibility requirements.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time. All changes are effective immediately when we post them. Your continued use of our website following the posting of revised Terms of Use means that you agree to the changes. We encourage you to review our website periodically for the latest version of the Terms of Use.

Creating an account

To access certain portions of our service features, you are required to become a member of Zeta. You become a member by creating an online account on our website or via our mobile apps, signing up for our newsletter, reading our blog or utilizing one of our resources.

In order to create an online account, you will be required to provide certain information about yourself, including your email address. By creating an online account, you agree to receive all required notices, disclosures, and other communications electronically to that email address. It is your responsibility to promptly update your email address for your online account when it changes or as otherwise appropriate.

You agree that all information that you provide to establish an online account is current and complete. You must keep confidential the credentials used to log into your online account on our website, and not disclose it to other persons. You acknowledge that your online account is personal to you and agree not to provide any other person with access to the Zeta website  using your credentials. You also agree to log off of our online account at the end of each session. You must notify us immediately at support@askzeta.com of any unauthorized access to or use of your credentials or any other breach of security to your online account. Zeta will not be liable for any loss or damage arising from your failure to comply with this paragraph.

We reserve the right to modify or discontinue access to your online account or certain interactive features of the website at any time and for any reason, without prior notice to you unless required by law.


While we use reasonable precautions to protect confidential information on our systems and provide suitable security, we cannot guarantee that information transmitted through the Internet is secure, or that such transmissions will be free from delay, interruption, interception, or error. We cannot guarantee or warrant that any part of the website or our apps, including any links to third-party content, are free of viruses or other harmful code. It is your responsibility to take appropriate precautions, such as through the use of an anti-virus software package, to protect your computer hardware and software.

Access via Mobile Devices

You may be able to access and browse our website and our mobile apps via its interactive features through a compatible mobile device. In order to do so, you must have a wireless subscription with a participating carrier or have other network access. You are solely responsible for all service fees and charges from your carrier or network provider, as well as any necessary equipment or software requirements, associated with accessing our website and any of its interactive features through your mobile device.

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Zeta Help Inc..

Zeta Help Inc. is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The Zeta app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Zeta app won’t work properly or at all.

You should be aware that there are certain things that Zeta Help Inc. will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Zeta Help Inc. cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, Zeta Help Inc. cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Zeta Help Inc. cannot accept responsibility.

With respect to Zeta Help Inc.’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Zeta Help Inc. accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for both systems(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Zeta Help Inc. does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Registered Investment Advisor

Zeta is NOT a registered investment adviser. We are not providing investment advisory services to you through the content we provide on our website or in the use of our online tool.

Third-Party Sites and Content

We may refer you through our website to entities or websites that we do not own or operate. We do not control and are not responsible for these third parties, their content, or any financial or other products, services, or tools available through them.

The operators of third-party websites may collect information about you through the use of cookies or other web technologies. We have no control over the privacy and security practices of those third parties. You should review the privacy policies and terms of use of any linked websites you may visit.

Reliance on Information Posted

The content provided on this website is solely for general information purposes. We do not guarantee the accuracy, completeness, or usefulness of this information to your own specific financial circumstances. Any reliance on this information is strictly at your own risk.

No Legal or Tax AdviceNo legal or

The content provided on this website is not written or intended as specific tax or legal advice, and may not be relied on for purposes of avoiding any Federal tax penalties. Zeta does not give tax or legal advice. You are encouraged to seek advice about your specific circumstances from your own tax or legal professional.

Permissible Use of Website and Interactive Features

Our website and our web and mobile apps, along with all of their content and interactive features, are owned by Zeta or licensed from third-party licensors, and is protected by copyright, trademark, or other intellectual property laws of the United States.

You can use Zeta for your personal, non- commercial use only and may download or print a copy of the information contained on the website for lawful, personal, non- commercial use only.

Any copies of information from the website or our apps that you use for permissible purposes must retain all copyright and other proprietary notices contained on the materials. You also may link to content on our website or our apps, provided you do so in a way that is fair and legal, properly identifies the source of the content, does not damage our reputation, and does not create an impression of any form of affiliation, approval, or endorsement on our part. Otherwise, any other copying, republication, reproduction, or posting of graphics, text, or other content from the website is expressly prohibited without our prior written permission. You can request permission at support@askzeta.com.

User Generated Content and License Grant

Our website and mobile apps includes functionality that allows you and other users to post publicly viewable comments to and communicate about our content. In addition, we use Zeta-branded social media pages, on sites such as Medium, Facebook, Twitter, and Instagram, to promote and share company developments, news, and other content. By posting comments and other content to our website’s message boards or on our social media pages, you represent and warrant that you own all rights, title, and interest in the content you post, or have express permission from the owner to copy and use such content for all purposes. We do not control and are not responsible for content posted by you or any other third party on our website’s message boards or on our social media pages and cannot guarantee the accuracy, integrity, quality, or appropriateness of any such content. Any content that you post is publicly accessible and is not subject to the provisions of our Privacy Notice.

By posting content to our website or social media pages, you grant Zeta the worldwide, royalty-free, perpetual, nonexclusive, and irrevocable right and license to reproduce, display, distribute, adapt, and create derivative works from any such content for any purpose and in any medium. We exclusively own all rights, title, and interest in any derivative works created by or on behalf of us that incorporate or make use of content you post to our website or social media pages, and do not give you any further right to inspect or approve our use of such content or to be compensated for any such use.

We reserve the right at our sole discretion to monitor, refuse, or remove any content posted by you or any third party to our website’s message boards or social media pages for any reason, without notice. It is our policy to terminate any online account of any user who repeatedly infringes the copyrights of others.

Content Standards

The following is a partial list of the types of content that are prohibited on our website and social media pages. You agree that you will not post any content that:

- is defamatory, abusive, obscene, profane, or offensive;

- is inaccurate, false, or misleading in any way;

- is off-topic, repetitive, or constitutes spam posts;

- disparages or criticizes any person or entity;

- infringes or violates another person's intellectual property rights;

- violates any person’s right of publicity or right of privacy;

- is threatening, harassing, or promotes racism, bigotry, hatred, or physical harm of any kind

- against any group or individual;

- is illegal or promotes any illegal activities; or

- contains any advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.

Prohibited Activities

You agree that you will not:

- use spiders, robots, data mining techniques, or other automated devices or programs to catalog, download, or otherwise reproduce, store, or distribute content available on our website;

- take any action to interfere with or disrupt the website or another person’s use of the website, including through means of overloading, flooding, mailbombing, or crashing the website, circumventing security or user authentication measures or attempting to exceed the limited authorization and access granted to you under these Terms of Use;

- transmit any file that contains viruses, worms, Trojan horses, or any other destructive features, or that otherwise interferes with the proper working of the website; or

- attempt to decompile or reverse-engineer any of the software or other technology underlying the website or any of its interactive features.

Closing Your Online Account

These Terms of Use will continue to apply to you unless you delete your online account and no longer visit our website.

We reserve the right to close your online account and/or remove you from our website or our mobile apps. In doing so, we will provide notice to the email associated with you if we believe you have breached any provision of these Terms of Use, if we believe we are required to do so by law, if we no longer offer interactive features of the website or apps for free, if you no longer agree to the terms and conditions of these Terms of Use, or for any other reason in our sole discretion.

Copyright Notice

The technology and content of this website are protected by copyright, or other intellectual property laws of the United States. Unauthorized use may violate copyright and other laws.

Disclaimers of Warranties

Except as prohibited or limited by law, your use of the website, any of its interactive features, and any of its content is at your own risk. All information presented through the website is furnished “as is” without any express or implied warranties of any kind, including without limitation, warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. We do not represent or warrant that the website, its interactive features, or its content is error free, will be uninterrupted, that defects will be corrected, and that the website is free of viruses or other harmful code.

Limitation of Liability

In no event will Zeta, our advisors, partners, our Board of Managers, officers, personnel, or our affiliates be liable for damages of any kind, under any legal theory, arising out of or in connection with your use or inability to use the Zeta website and/or resources and guides or any of its interactive features or its content, even if foreseeable.


You agree to indemnify and hold harmless Zeta and its Board of Managers, officers, advisors, partners and personnel from and against all claims, liabilities, damages, and expenses arising out of or in any way attributable to any breach of these Terms of Use by you.

Intended for US Residents Only

Our website is provided for use only by persons located in the United States or Canada. Zeta is not soliciting business in international jurisdictions where it is not registered to do business. The website may not be appropriate or available for use outside of the United States, and access from certain locations may be unlawful. If you access the website from outside the United States, you do so on your own initiative, and are responsible for compliance with all applicable local laws.

Governing Law and Venue

You agree that any dispute about or involving the website, our app or any of its interactive features or its content is governed by the laws of the California, without regard to its conflict of law provisions, and that the exclusive jurisdiction and venue for the resolution of any such dispute is the state or federal courts in California.


If you have any questions regarding these Terms of Use, please contact us at support@askzeta.com.

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